The JOB:

  • Resolve matter / follow up with customer enquiry emails
  • Coordinate with production and logistics department
  • Daily monitoring of customer feedback across social network
  • Assist in social media posts
  • Willing to perform over-night shift (23:00-8:00) (Sat, Sun and public holiday shift will be subjected to team rotation manner)


  • Prior work experience in customer service, media agency, telemarketing. Candidate with 2+ years of relevant experience may be considered as senior officer
  • Fluent in English / Spanish
  • Experience in e-commerce and logistics industry is highly regarded
  • Able to work independently and effectively
  • Attention to details and organized
  • Creative, understand the Internet and consumer behavior
  • Proficient in Facebook, Twitter, Pinterest, Instagram and Tumblr

Ready to join the team?

Email your resume, expected salary to